File a Claim

Important!!! A member of our team can assist you if you need to file a claim. Before you call, please gather the following information:

1. The name, phone number and fax number of your treating physician
2. Proof of your last physical day of work and your prior year W-2

Our normal office hours are M-F 8am to 5pm CST. Please call 847-387-3889 or send an email to Please fax any claim documents to 847-580-4937. To file a MetLife Part A or B claim, please call 224-848-4941.

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